{"id":16963,"date":"2023-04-27T14:07:37","date_gmt":"2023-04-27T14:07:37","guid":{"rendered":"https:\/\/conversionpipeline.com\/?p=16963"},"modified":"2023-12-29T21:06:01","modified_gmt":"2023-12-29T21:06:01","slug":"google-ads-two-step-verification-issue","status":"publish","type":"post","link":"https:\/\/conversionpipeline.com\/google-ads-two-step-verification-issue\/","title":{"rendered":"Google Ads Two-Step Verification Issue"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

An internal Google two-step verification change implemented several weeks ago impacted the Google Ads community in a negative way. If an advertiser wanted to make a budget change in one of their ad campaigns, a verification prompt would appear for approval but the verification process broke down leaving the advertiser with the inability to implement the bid change. The old verification process was as follows:<\/p>\n\n\n\n

The process for typical 2-step verification within a Google Ads account was simple:<\/p>\n\n\n\n

    \n
  1. Hit “Confirm” when you receive the verification request in Google Ads<\/li>\n\n\n\n
  2. A number displays<\/li>\n\n\n\n
  3. The primary account owner’s mobile device receives a notification prompt via the YouTube app (No idea why YouTube)<\/li>\n\n\n\n
  4. The primary account owner hits “confirm” that it is you (or someone authorized)<\/li>\n\n\n\n
  5. The primary account owner taps the number completing the verification process.<\/li>\n\n\n\n
  6. Done!<\/li>\n<\/ol>\n\n\n\n

    Sometime 2 weeks back, Google made a change that impacted this verification process. The user who normally receives the verification prompt could no longer verify due to an issue within YouTube (see below). No confirmation prompt appears!<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    The user was unable to confirm the verification request nor were they able to select the verification number thus stopping any Google Ads changes dead in its tracks.<\/p>\n\n\n\n

    We called Google Support more times than we care to count and opened up several trouble tickets. Nothing worked. So we looked at workarounds. We figured out a solution that may work fo you. This could be temporary but it seems to be working now. <\/p>\n\n\n\n

      \n
    1. Disable notifications on your YouTube device so you do not receive the prompts on your mobile phone.<\/li>\n\n\n\n
    2. Once YouTube notifications is disabled, you should receive a prompt on your Google Ads mobile app. You can also try your Google app as well. Either one of those should work.<\/li>\n\n\n\n
    3. Complete the verification steps as normal.<\/li>\n<\/ol>\n\n\n\n

      <\/p>\n","protected":false},"excerpt":{"rendered":"An internal Google two-step verification change implemented several weeks ago impacted the Google Ads community in a negative way.","protected":false},"author":5,"featured_media":17132,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-16963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-list"],"yoast_head":"\nGoogle Ads Two-Step Verification Issue - Conversion Pipeline<\/title>\n<meta name=\"description\" content=\"Learn how to navigate the issue with Google Ads two-step verification. 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